As of Monday 24 February 2025, the current MASH arrangements, currently delivered via a service level agreement with Hampshire County Council on behalf of the Isle of Wight will end and the MASH arrangements for the Isle of Wight children and families will be provided on Island by Isle of Wight Children’s Services.
To reflect these changes, from the 24 February the Inter-Agency Referral Form (IARF) will be found on the Isle of Wight Council’s website, the Isle of Wight Safeguarding Children Partnership website. The link will be shared via email with all partner agencies.
Professionals are required to complete an Inter-Agency Referral Form (IARF) when making a referral to Children’s Services, via the updated IARF webpage link. There will be a new professionals telephone line and number in place.
Both will be live from 24 February 2025
As a reminder to colleagues, before you complete an Inter-Agency Referral Form (IARF) you should consult the Threshold Chart in reference to the child/young person and their individual circumstances. Please note the Threshold Chart has not changed.
The new Isle of Wight MASH team will endeavour to speak directly to each referrer upon receipt of an IARF to discuss the detail of the referral, threshold application, and outcome decision. If you have any queries or questions relating to a referral, threshold application or the outcome decision please contact the MASH team directly (details below).
Out of hours service
There will be no change to the delivery of the out of hours service from 24 February. The Isle of Wight Children’s Services out of hours service will continue to be delivered by Hampshire County Council, via a service level agreement, on our behalf.
Local Area Designated Officer (LADO)
As of 31 January 2025, the Local Authority Designated Officer (LADO) role is being delivered on Island by Isle of Wight Children’s Social Care department within Children’s Services. This follows the end of a service level agreement with Hampshire County Council.
To contact the Isle of Wight LADO please email LADO@IOW.gov.uk
The LADO number (01983) 823723
Key Contacts until 24 February 2025
For all emergency situations call 999.
Concerns about a child
For urgent child protection enquiries professionals can phone:
• 0300 300 0901 during office hours 8.30am to 5pm Monday to Thursday, 8.30am to 4.30pm on Friday or,
• 01983 282353 at all other times to contact the Out of Hours Service.
Concerns about an adult
• If you know you or someone is in immediate danger or if a crime is being committed, call 999
• If you think there has been a crime, but it is not an emergency, call 101.
If you are concerned about an adult who is experiencing, or is at risk of, abuse or neglect (including self-neglect), Please go here: Making a Safeguarding Referral - Isle of Wight Safeguarding Adults Board (IOWSAB)
Key contacts from 24 February 2025
For all emergency situations call 999.
The Inter-Agency Referral Form (IARF) will be found on the Isle of Wight Council’s website and the Isle of Wight Safeguarding Children Partnership website.
The link and updated contact details will be shared again via email with all partner agencies.
Children’s Service MASH telephone number for members of the public- 01983 823435
Childrens Services MASH professionals line - 01983 823436
Out of Hours Service - 01983 282353
This communication will be sent across a variety of platforms, forums and networks to inform key agencies of the changes. Please share with colleagues, through internal meetings and networks and cascade these changes to all professionals across the Island.